The Executive Vice Chairman, Nigerian Communications Commission (NCC), Dr. Aminu Maida, on Thursday November 7th, addressed the 93rd Telecoms Consumer Parliament, focusing on enhancing consumers’ data experiences in Nigeria’s digital landscape.
Speaking on the theme,“Optimizing Data Experience”, Dr Maida acknowledged the nation’s rapid growth in data use, fueled by digital advancements and the adoption of 4G and 5G technology.
The NCC Boss explained common consumer issues, such as unexpected data depletion, which are partly due to advanced devices and high-resolution content. He highlighted NCC’s new initiatives, including a campaign for smarter data usage and simplified billing transparency, aimed at helping consumers make informed choices.
The EVC also spoke on challenges faced by the telecom sector, such as vandalism and high operating costs, and highlighted the recent Presidential Order declaring telecom infrastructure as “Critical National Information Infrastructure.” This protection aims to curb vandalism and improve service reliability.
Concluding, the EVC reiterated NCC’s commitment to a consumer-focused telecom industry, promising new resources like incident reports and network coverage maps to empower Nigerians in their telecom choices. The parliament encouraged an open dialogue, ensuring that consumers’ voices are valued and heard.
