Despite technological innovations and the deploy of high tech components to deliver seamless service especially in banking to Nigerians, the delivery of such services often turn sour as seen in the current state of Access Bank Plc.
What is more worrisome however is the timing of such service collapse which often go on for days.
Leading Reporters in the last three days observed service disruption from access bank as many customers of the bank could no longer hid their displeasure for disruptive service even as the weekend inch closer.
Residents of Abuja, the federal capital territory were seen in queues to make one complain or the other, while some lament the disruption from accessing access bank ussd code services, others lament the non-availability of network to make transactions.
A resident of the city who spoke on the condition anonymity lamented that he was suppose to pay his employees for service delivered but could not and has received lots of embarrassment in that regard.
Another customer, Saheed Akanni said he could not make any transaction and this has really affected his scheduled traveling for the weekend but had to shelve it.
The social community too on X is not finding the situation funny as many of them are currently lamenting the service disruption.
Without mincing words, the slogan of the bank, “Access. More than Banking”. is actually a mere say as instead of delivering more banking service, service disruption has become the order of the day for Access Bank Plc.
